Menu

Terms and Conditions

terms-and-conditions

Preamble

Terms and Conditions policy and the use of our services, constitutes full unequivocal agreement to the terms and conditions, as delineated below. The client understands that these terms and conditions of engagement form a legally binding contract and apply to the exclusion of all other terms and conditions that may be imposed or incorporated or which are implied by trade, custom, practice or course of dealing. Variations to these terms of engagement will only be legally binding when in writing and signed by a representative of PhD Success AE.

A link to the terms and conditions is found on the website and on all electronic invoices and receipts.

Parties

These terms and conditions govern the professional engagement between PhD Success AE, herein referred to as, (“The Company” or “Company”) and the individual/group contracting the company for one/many of its offered services herein referred to as (“The Client” or “Client”).

Terms of Engagement

  1. The Client is responsible for and shall provide ALL relevant details requested for the Project, such as university guidelines, outlines, professor’s notes and samples, as required.
  2. The information provided by the Client and the instructions accompanying it will be the basis for the preparation of the project. These instructions should remain rigid and within scope of each other.
  3. PhD Success AE places great emphasis on quality and therefore, guarantees 100% quality work: thorough, well-researched and written paper completed in either downloadable (.doc or .pdf format).
  4. Without prejudice to No. 3 above the Company cannot be held responsible for the failure of the Client to achieve his/her educational/professional aims and goals nor can it be held liable for any consequences arising from the failure of the Client to achieve his/her educational aims and goals.
  5. Any additional requirement(s) that goes beyond the agreement, invoice and quotations, shall be subject to additional charges.
  6. We ensure to adhere to your institution’s ‘Policy on Plagiarism’. However, please be informed that it is the Client’s responsibility to be aware of and to comply with the rules and regulations of his/her supervisor, teacher or examiner or reporting institution or professional body or examination board.
  7. Copyscape is the plagiarism checker software utilised by PhD Success AE. Any reports for plagiarism are Copyscape generated.
  8. PhD Success AE expects its clients to ensure full compliance of these terms and conditions and to fully cooperate during the service period, and also during the procedures by sharing all required information and relevant resources.
  9. PhD Success AE does not take the liability for delay in service delivery as a result of postponement, insufficient and/or incomplete information or improper comments from the side of the client with regards to the provision of required information.
  10. The standard reference delivery method is a complete page of references as Cited In-text, downloadable in (.doc or .pdf). Any other referencing methods such as Mendeley or Actual Soft/Hard Copy documents are considered out of scope and can be availed at a cost.
  11. PhD Success AE allows for multiple revision requests, provided the request for revision remains within the scope of initial requirements. Any free revisions committed automatically lapse if the project is approved for submission or next stage.
  12. PhD Success AE provides revisions and modifications for the project in accordance with comments received from the authorised individual (i.e., your instructor, supervisor or professor). However, a re-write for the entire Project or any major topical and/or scopal changes are subject to additional charges that have to be cleared before proceeding and/or handover of the revised Project.
  13. All revision requests are subject to a 5 business days review period within which the details of the revisions in line with the comments from the authorized individual and the initial project guidelines will be ratified.
  14. The fee paid by the Client for any of the services is Non-refundable and Not transferable.
  15. All fees must be paid in full advance of the Company undertaking the engagement. However, for amounts higher than AED 10,000, partial payments of installments can be negotiated with the first payment being 50% initiation of service fees. 
  16. Amounts remaining after payment of 50% initiation of service fees must be paid in at maximum, 2, 30 days cycle of equal amounts of not less than AED 5,000, with the full amount of payment required before submission of complete project output.  
  17. PhD Success AE reserves the unlimited rights to propose and reject installment modes for engagement.
  18. The standard delivery timeline for all and any services solicited from the company is 2 weeks from the date of payment.
  19. Without prejudice to Number 18. above, the due date for any service solicited from the Company is up to seven (7) calendar days after the communicated and/or agreed date as per the service agreement and/or the purchase/sign up conversation with a representative of the Company.
  20. Without prejudice to Number 18. and 19. above, the Company reserves unlimited rights to reschedule deliveries whose agreed/initial/expected/communicated schedules fall on weekends or public holidays in the UAE save for instances where the Client has clearly communicated any actual terminal deadlines to the Company.
  21. Subject to Number 18. and 19. above, it is the responsibility of the client to make clear any actual terminal deadlines of a project for proper pricing, scheduling and delivery. A proof of such deadline including but not limited to student assignment upload portals or verifiable communication from the supervisor or other authority in charge of receiving, accepting and processing the project will be required.
  22. The accommodations as a result of Number 21. above may attract an increased concession rate at the discretion of the company. 
  23. In case follow-up for payment for a project from the due date as per the contractual agreement surpasses 45 calendar days, PhD Success AE reserves the exclusive rights to rescind the contract of service and do all within its power to recover losses in copyright and service including but not limited to usurping possession of submitted bodies of work, filing civil cases and reverting to regular charges without any further consultation with the client. Any re-opening of engagement with the client for the same service will be subject to new contractual agreement at rates at discretion of PhD Success AE.  
  24. In case of conflict between any of the policies of PhD Success AE, for instance, the Refund Policy and these Terms and Conditions of Engagement Policy, then the latter supersedes the former.

General Provisions and Limitations of Liability

  1. The Company shall not be responsible for any delay or failure to perform his obligations as a result of any event beyond his reasonable control, including but not limited to failure of a utility service or transport or telecommunications network, act of God, war, riot, civil commotion, compliance with any law or governmental order, rule, regulation or direction, accident, breakdown of equipment, fire, flood, or storm.
  2. Nothing in these terms of engagement shall limit or exclude the Company’s liability for death or personal injury caused by his negligence, or for fraud or fraudulent misrepresentation. Subject to the foregoing, the Company shall under no circumstances whatever be liable to the Client, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, for any loss of profit, or any indirect or consequential loss arising under or in connection with these terms of engagement, and the Company’s total liability to the Customer in respect of all other losses arising under or in connection with the Contract, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, shall in no circumstances exceed the amounts actually paid by the Client to the Company during the 12 months preceding the event giving rise to a claim or the amounts recoverable by the Company under his policy or policies of insurance in respect of such event (if any) (whichever is the greater).
  3. The provision of services by the Company shall be personal to the Client, who may not assign, transfer or otherwise deal in the Client’s rights or obligations under these terms of engagement without the Company’s prior written consent.
  4. If any provision or part-provision of these terms of engagement is or becomes invalid, illegal or unenforceable, they shall be deemed modified to the minimum extent necessary to make it valid, legal and enforceable. If such modification is not possible, the relevant provision or part-provision shall be deemed deleted. Any modification to or deletion of a provision or part-provision under this clause shall not affect the validity and enforceability of the rest of these terms of engagement.
  5. A waiver of any right under these terms of engagement or law is only effective if it is in writing and shall not be deemed to be a waiver of any subsequent breach or default. No failure or delay by a party in exercising any right or remedy provided under these terms of engagement or by law shall constitute a waiver of that or any other right or remedy, nor shall it prevent or restrict its further exercise of that or any other right or remedy.
  6. No variation of these terms of engagement, including the introduction of any additional terms and conditions shall be effective unless it is agreed in writing and signed by the Company.
  7. These terms of engagement constitutes the entire agreement between the parties. The Client acknowledges that it has not relied on any statement, promise, representation, assurance or warranty made or given by or on behalf of the Company which is not set out in these terms of engagement.
  8. Any descriptive matter or advertising issued by the Company, and any descriptions contained on the Company’s websites, are issued or published for the sole purpose of giving an approximate idea of the services described in them. They shall not have any contractual force.
  9. These terms of engagement, and any dispute or claim arising out of or in connection with them or their subject matter or formation (including noncontractual disputes or claims), shall be governed and construed in accordance with English Law and the parties hereto submit to the exclusive jurisdiction of the English Courts.

The terms and conditions of this agreement are subject to future change at the sole discretion of PhD Success AE, Your Gateway to PhD Conferment.